Your data

This page shows where your EditAI data is kept and exactly how to download or delete it. For the full details of what we collect and why, see our Privacy Policy.

Where your data lives

Download a copy of your data

Data stored in the app. In EditAI, go to You → Account → Download my data. EditAI prepares a folder of readable files with the app’s data on your iPhone, and you choose where to save it, for example in Files. Nothing is uploaded to do this.

Data in your VidLabs account. Sign in at tryvidlabs.com and go to Settings → Account → Download My Data.

Your videos. Finished videos you save go to your Photos library. You can also open any project and export it again.

Can’t do it yourself? Email support@editaiapp.com from the email address on your account and we’ll send you a copy.

Delete your data

Delete a project or clips

Delete a project in the app to remove it and EditAI’s working copies of its clips from your iPhone. Your original videos in Photos aren’t touched. EditAI never deletes anything from your camera roll on its own.

Delete everything on your iPhone

Delete the EditAI app. This removes everything EditAI stored on your iPhone. Videos you saved to Photos stay in Photos, and copies in your iCloud or computer backups follow your backup settings.

Delete your account

Deleting your account permanently deletes your VidLabs account and the data connected to it, including your TikTok connection and scheduled posts. It applies to every VidLabs product, not just EditAI, and it can’t be undone.

1. In the app: go to You → Account → Delete account and follow the steps.
2. On the web: sign in at tryvidlabs.com and go to Settings → Account → Delete Account.
3. Can’t sign in? Email support@editaiapp.com from the email address on your account, or use our contact form. We’ll confirm it’s you and delete it for you.

When your account is deleted:

• any plan you bought on our website is canceled first, so you won’t be charged again (an App Store subscription isn’t, see below);
• your account details, subscription link, TikTok connection, scheduled and past posts, uploads, edit requests, cloud sync and onboarding answers are deleted;
• your notification tokens are deleted, and the app’s device and usage records are unlinked from your account;
• we keep a limited record (such as your email, name, plan and the reason you gave) for support, legal and fraud-prevention purposes, plus anything the law requires us to keep;
• deleted data may stay in secure backups for a limited time before it’s overwritten.

Your projects on your iPhone aren’t affected by deleting your account. Delete them in the app, or delete the app.

Cancel your subscription

How you cancel depends on where you subscribed. Deleting your account cancels a plan bought on our website, but not one bought in the app.

Subscribed in the app (App Store)

Deleting the app or your account doesn’t cancel it, because it’s billed by Apple.

1. Open Settings on your iPhone.
2. Tap your name, then Subscriptions.
3. Choose EditAI and tap Cancel Subscription.

Cancel at least 24 hours before your trial or current period ends to avoid being charged for the next one. You keep your plan until the end of the period you’ve paid for. For refunds, go to reportaproblem.apple.com.

Subscribed on our website

1. Sign in to your account on editaiapp.com.
2. Choose Manage billing.
3. Choose Cancel plan and confirm.

Cancel before your trial or current period ends to avoid being charged for the next one. You keep your plan until the end of the period you’ve paid for. Questions about a website payment? Email support@editaiapp.com.

Disconnect TikTok

• In EditAI: go to You → VidLabs and sign out. Posting to TikTok, TikTok Shop search and your showcase turn off in EditAI. Your videos and edits stay on your iPhone.
• In VidLabs: sign in at tryvidlabs.com and disconnect TikTok from your linked accounts to remove the connection completely.
• In TikTok: you can also remove access in TikTok’s settings, in the list of apps and services connected to your account.

Once TikTok is disconnected, EditAI can’t post for you, and scheduled posts that haven’t gone out yet can’t be published.

Control what EditAI can access

• Camera, Microphone, Photos, Speech Recognition and Notifications: iPhone Settings → Apps → EditAI.
• Apple’s speech service fallback: turn it off in the app’s privacy settings to keep all transcription on your iPhone.
• Notifications: turn them off in iPhone Settings or in the app, all at once or by type.

Make a privacy request

You can ask us to access, correct, delete or send you a copy of your personal information, or to stop or restrict certain processing. Email support@editaiapp.com or use our contact form and tell us what you’d like.

To protect your account, we’ll confirm the request comes from you, usually by replying to the email address on your account. We respond within the time required by law, usually within 30 days. If we can’t do what you asked, we’ll tell you why, and you can appeal by replying to our answer.